REFUND POLICY
RIGHT TO OPT-OUT
Right of withdrawal

Return and refund policy

Thank you for shopping from Crystalia.

Our products can be returned within 14 days of the original purchase of the product. A new product can be exchanged for another or returned for a refund.

The following conditions must be met for all returns:

Item was purchased within the last 14 days
The product is in its original packaging. The product is not used or damaged.
You must have proof of purchase or proof of purchase.
Products that do not meet these criteria will not be returned.

Please contact us before shipping items:


Via email: crystaliaofficiall@gmail.com

Delivery charges:

Shipping charges paid to return an item are non-refundable.

Damaged items:

If you receive a damaged item, please notify us immediately for assistance.

Sale items:

Unfortunately, sale items cannot be returned. Only regular priced items can be returned.

Contact us:

If you have any questions about our returns and returns policy, please contact us:

Via email:crystaliaofficiall@gmail.com
Sample cancellation form

(If you want to cancel the contract, please fill out and return this form.)

- I/we (*) hereby purchase the following goods (*)/provide the following service (*) by me/our (*)

We terminate the contract concluded for
- Ordered on (*)/Received on (*)

- Name of consumer(s)

- Consumer(s) address

- Signature of the consumer(s) (only if notification on paper)

- History

(*) Delete when not appropriate.